Your information privacy is our commitment

1 What Information We Collect

kjc1015 may collect the following types of information from you:

a) Information You Provide Directly

When you register, log in, complete a transaction, or contact customer support on kjc1015, you voluntarily provide the following information:

• Full name and date of birth (for age verification — 21+ years)
• Email address and mobile number
• Payment-related information including bKash, Nagad, or Rocket number
• Bank account details (where applicable)
• National ID card or passport information (for identity verification)
• Residential address

b) Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Duration of site access and usage
• Which pages were visited and for how long
• Gaming activity and betting history
• Information obtained from cookies and similar tracking technologies

2 Purpose of Information Collection

kjc1015 uses your information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Identity verification: To confirm the age limit (21+) and to prevent fraud.
• Financial transaction processing: To complete deposits and withdrawals.
• Customer support: To resolve your questions and issues.
• Security and fraud prevention: To detect and prevent suspicious activity.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: Analysing data to improve the platform experience.
• Relevant communications: To send you relevant information and offers according to your preferences.

3 Information Sharing and Disclosure

kjc1015 may share your information with third parties in the following limited circumstances:

a) Payment Processors

Financial information necessary to complete transactions through bKash, Nagad, Rocket, and bank transfer services may be shared with the relevant payment service provider. These providers operate under their own privacy policies.

b) Technology and Service Partners

Information necessary for operations may be shared with gaming software providers (such as PG Soft, Pragmatic Play, JILI, Spribe) and platform maintenance and security service providers. These partners are only permitted to use the information for the purposes specified in the agreement.

c) Legal Requirements

We may be required to disclose information to fulfil a court order, a lawful request from a government authority, or a demand under applicable law.

d) Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred to the new owner; in such cases this privacy policy will remain in effect.

4 Cookies and Tracking Technologies

Cookies and similar technologies are used on the kjc1015 website. Cookies are small text files that are stored on your device.

Cookies We Use

• Essential cookies: Essential for maintaining your login state and ensuring security.
• Functional cookies: Help remember your preferences (language, theme).
• Analytics cookies: Help us understand site usage and improve our services.

You can control cookies from your browser settings. However, disabling certain cookies may limit some functionality of the platform.

5 Data Retention and Security

kjc1015 applies industry-standard security measures to protect your personal information:

• SSL encryption: All data transfers between your browser and our servers are encrypted using SSL (Secure Socket Layer) technology.
• Data encryption: Stored sensitive information is kept in an encrypted format.
• Access control: Only authorised personnel can access the information they need.
• Regular security reviews: Our systems and processes undergo regular security testing.
• Firewall and server protection: Advanced firewall measures are in place to prevent unauthorised access.

Data Retention Period

Your personal information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for as long as necessary to meet legal obligations, resolve disputes, or enforce policies.

6 Your Rights

As a kjc1015 user, you have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (except where legal obligations apply).
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to withdraw consent: The right to withdraw consent at any time for information processed on the basis of consent.
• Opt out of marketing: The right to opt out of receiving promotional communications.

To exercise these rights, contact our customer support team. We will process your request within a reasonable time.

7 Protection of Minors' Information

kjc1015 is strictly prohibited for anyone under the age of 21. We do not knowingly collect personal information from minors. Age verification at the time of account registration is mandatory.

If we become aware that information from a person under the age of 21 has entered our system, we will immediately close that account and delete the associated information.

8 Third-Party Links and Services

Some third-party payment services (bKash, Nagad, Rocket) and gaming software are integrated into the kjc1015 platform. These providers have their own privacy policies, which are outside the control of kjc1015. It is recommended that you review their own privacy policies before using their services.

Third-party services may collect their own data, and kjc1015 is not responsible for the use of that information.

9 International Data Transfers

kjc1015 serves the Bangladesh market. However, due to technical requirements, some of your information may be stored or processed on international servers. Wherever your information is processed, we endeavour to maintain the protection standards described in this privacy policy.

For international data transfers, we ensure applicable contractual safeguards are in place so that your information remains adequately protected.

10 Security Breach Notification

If our security measures are breached for any reason and the security of your personal information is put at risk, kjc1015 will notify the affected users within a reasonable time.

Method of notification: An email will be sent to your registered email address and/or a notification will be provided when you log in to the platform. The notification will detail the nature of the breach, the potential impact, and the steps you can take to protect your information.

11 Changes to This Policy

kjc1015 may update this privacy policy from time to time. This policy may change to keep pace with changes in our services, legal requirements, or business practices.

For any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email if necessary.
• Display a notification when you log in to the platform.

Continuing to use the platform after changes are made will be considered acceptance of the new policy. It is therefore recommended that you review this page regularly.